One persistent general belief, probably most common among a subset ofthe people who insist on going commercial for products (instead of opensource), is that your problems are over once you have a contract forsomething with some appropriate entity.
This is false. Contracts and agreements and so on do not insureactual performance , especially performance to your satisfaction ; all that they actually do is enable you, intheory, to recover some amount of money some distance in the future. Inpractice this 'remedy' is so