Yes, system administrators should document things. At the same time,it's important to understand that documentation is not free; it has acost. Since documentation does not appear from thin air in zero time,producing it costs people's time.

(And this doesn't even count testing it afterward .)

Unless your sysadmins don't have enough to do (which is a ratherrare occurrence around here), this means that documentation costsreal dollars. If you want to do everything you currently

Unfortunately, the SMTP listener was terminated for some reason Fridayat 1pm, so some of the weekly stats are going to be way off. But havingsaid that, there are some alarming numbers this week:

• got 12,863 messages from 215 different IP addresses.
• handled 19,196 sessions from 1,271 different IP addresses.
• received 201,196 connections from at least 9,670 different IPaddresses since Friday at 1pm