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A thought about attitudes towards support requests

Wandering Thoughts | April 19, 2007, 1:18 a.m. | Original

I would feel a lot more positive about vendorsupport if I didn't wind up wanting to grindmy teeth most times I had to interact with it. And one of the mostteeth-grinding aspects of it is the almost invariable feeling that thevendor support people are interacting with me not to solve the problembut to pawn me off with some (formulaic) answer.

One of the most glaring ways that this shows up is the generalassumption by front line support people that I don't actually have a

20070419 網摘 – 版權共享

JackysBlog | April 18, 2007, 11:12 p.m. | Original

Education

教統局的敵人，是商界還是教界？ Quote: 商界一向視教育為「人力資源」的調控步驟，它們希望把人們「分層分科」，透過考試等評核方法，把人指標化、量化、標籤化、去人化，讓他們把人變成無個性的機械人

Blog

寫文章、還是

囈語

silencemo | April 18, 2007, 4:09 p.m. | Original

凌晨三點半
失眠作感冒
太太出外公幹
突然有一種很可憐的感覺

深夜讀《沈從文家書》遇上這一段
“我行過許多地方的橋
看過許多次數的雲
喝過許多種類的酒
卻只愛過一個正當最好年齡的人”
真是浪漫到不行

另外讀到沈從文在《抽

苦心經營的Mary

空姐的行李篋 | April 18, 2007, 11:25 a.m. | Original

我不美麗，一點都不。

我只不過是個在大多男人眼中有sex appeal像個女人的女人。

除了一把像173熱線的聲音，所擁有的天賦寥寥無幾。

其他的，都需要苦心經營。

我不懂得好好做良家婦女，所知的，該是如何作一個稱職的Mary。

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An advantage of CSS layouts for accessibility

Wandering Thoughts | April 18, 2007, 1:18 a.m. | Original

One of the charms of blogging is that you get to make mistakes inpublic. So, I'll start off by saying that I have to retract some of whatI said in CSSvsTables , because a CSS column-based layout can be moreaccessible than a table-based one in some situations.

This is because one important part of accessibility is putting theimportant or changing content first in your raw HTML, and yournavigation and other boring stuff second (so that screen readers andother things that more or less