In many university departments, there's a constant tension betweenworking on the computing infrastructure that is used by the entiredepartment, and working on things for individual professors and researchgroups. To put it more concretely, do you work on upgrading thedepartmental mailserver or do you set up Professor X's new cluster thatjust got dropped off at the loading dock?

(This tension is increased when Professor X's grant funding is helpingpay for computing support, as it often is. Professor X may well feel