ASUS Germany website is back online, Acer Germany site still shows maintenance page
ASUS’s German site is reachable again as of today, after over a week of disappearance. However, it is not presenting the usual laptop and desktop lineup. Acer’s German site, by contrast, is still redirecting visitors to a maintenance notice page.
If you are confused why ASUS has taken its German website down, it is due to a patent licensing dispute tied to the HEVC, also called H.265, video codec. Reporting in Germany says the Munich I Regional Court has enforced a sales ban affecting Acer and ASUS desktop PCs and notebooks, tied to a Nokia HEVC patent and FRAND licensing terms. ASUS has also publicly confirmed a temporary injunction and said the impact is limited to select products in Germany.
© ASUS.de The practical problem for customers was not only buying new systems, it was basic access to downloads . German users getting blocked from support pages and driver or BIOS files, even when they were trying to service hardware they already owned. ASUS’s statement says after-sales services in Germany remain operational while it pursues further legal steps, which lines up with the site now being usable again for at least some support and product browsing. Acer has not restored the German site yet, and the maintenance message still points users toward contact options.
© ASUS.de Neither ASUS nor Acer are giving a timeframe for when both companies will return to normal operations in Germany. Next steps likely come down to licensing and appeals. Until there is a settlement or a court change, buyers in Germany may see official catalogs stay limited, while support access becomes the day-to-day issue that matters most.
Source: ASUS Germany
