Steam experienced its highest ever service load over the weekend, with over 20.3 million users concurrently logged in. Of these over 6.4 million were actively playing a game. Its previous service load record was a little over 19 million users, hit just last month (February 2020). This is particularly interesting because the week of 9th March didn't particularly have any big game releases, and according a report by The Verge, most of the 6.4 million gaming were hooked to old favorites, such as CS:GO (>1.02 million), PUBG (>700k), and Dota 2 (>500k).
This record could be just as temporary, with big releases such as "Doom Eternal" lined up for the upcoming weekend. A spike in online gaming and other forms of on-demand entertainment shouldn't surprise anyone in the middle of a global pandemic. The COVID-19 outbreak has forced most governments quarantine large populations, forcing businesses to have their employees work from home. Steam remains the leading game digital distribution and DRM platform.