FAQs
What kind of products does Crucial sell?
Crucial manufactures memory & storage components for computers & laptops and is known primarily for its Solid State Drives (SSDs) & DRAM. Their products are focused on improving your device's memory, and they sell parts to support upgrades, custom builds and gaming devices.
Does Crucial offer free shipping?
Since most of the products sold at Crucial have a physically small footprint, the company is able to provide free shipping to orders made on the website. This alone can be a beneficial selling point to choose the Crucial web store over third-party sellers.
Is there a Crucial student or military discount?
Unfortunately, Crucial doesn’t offer discounts for military personnel or students. However, there are still a few avenues you can take advantage of to save money on your purchases through Crucial.
What is the Crucial return policy?
All products sold by Crucial on its website come with a 45-day money-back guarantee by default. If you purchase a factory-recertified SSD, this window shortens to 30 days. If you aren’t sure what return policy impacts your purchase, contact Crucial directly.
How do I contact Crucial customer service?
If you need to get in touch with Crucial customer service, you can reach the, using the live chat feature on their website. It's available between 8am - 6pm Monday to Friday, and you can find it through the support section of their website.
Crucial Savings Tips
- Shop the Crucial Promos Page: Crucial has a page dedicated to product discounts, sales and promotions which they update regularly. You'll find savings on popular, new and sometimes older hardware, helping you save a few dollars on your purchases.
- Subscribe to the Crucial Newsletter: Users who regularly shop at Crucial should consider signing up for the official Crucial Newsletter. By subscribing, you’ll receive regular updates directly from Crucial advising not only of new product releases but also sales and discounts. If you want to stay in the loop and avoid manually checking for deals, this is one way to stay informed.
- Look for Crucial Bundles: Bundles are another way to save on Crucial products, and they are most beneficial if you’re already planning on purchasing multiple things at once. These offers provide a discounted rate for more than one item, but only if you purchase them together. There are usually terms for bundles as they don't typically let you mix and match.
- Wait for Crucial Sales: It’s common to see Crucial sales throughout the year, especially around holidays. If you’re not in a hurry, it’s worth waiting to see if the product you want will be discounted during a holiday or around a third-party event like Amazon Prime Day. Keep an eye out for discounts across many products store-wide.
How to use Crucial promo codes
Sure, it’s handy to have Crucial promo codes but it helps to know how to use them. First, add the items to your cart that you want to purchase. Open your cart and go to the checkout page. There will be an area titled “Enter Promo Code” on the checkout page. Use this section to enter the promo code and apply it to your cart. If the coupon is valid, you’ll be ready to check out with the discounted rate applied.
Why buy directly from Crucial?
Crucial products are available not only at Crucial but also through third-party sellers. While you can sometimes find better rates for items at other sites or stores, there are benefits to purchasing directly from the manufacturer. One of the biggest draws is the customer service access you’ll receive from Crucial. There are also more bundles available from Crucial that you wouldn’t otherwise find from third-party sellers.
