FAQs
What products do Netgear sell?
Netgear sells a wide range of connectivity and wifi devices, including routers, modems, extenders and software such as Netgear Armor, the brand's own antivirus. They offer a range of wired & wireless products to suit different needs, including the newly-announced Netgear Nighthawk Wi-Fi 6E USB 3.0 Adapter and the recent Netgear Orbi wifi routers.
What is Netgear Armor?
Netgear Armor is the brand's own antivirus software that uses Bitdefender antivrus to protect all devices on your network, including laptops & PCs, smartphones, cameras, baby monitors, thermostats, and more. It allows you the use of Bitdefender VPN, all managed through a dedicated Netgear app.
Does Netgear offer free shipping?
Netgear offers free ground shipping for any purchase under $300. It also has expedited shipping options that you can purchase. According to Netgear, they ship products Monday through Friday and provide delivery estimates during the checkout process.
Does Netgear accept returns?
Netgear accepts returns for products, services and memberships as long as the request is submitted within 30 days. Users have 90 days to return refurbished items. Contact Netgear directly for support if you aren’t sure which window your product falls under.
Do Netgear products have a warranty?
Netgear products come with warranty options that vary between each item. You must register your product with Netgear first in order to redeem the warranty. Contact Netgear for any questions about which warranty is best for you and any additional support.
How do I contact Netgear customer service?
If you need to get in touch with Netgear customer service, you can do so through their Contact Us page on their website, or by calling 1-888-638-4327. You can also manage your deliveries and returns through dedicated sections on the Netgear site.
Netgear savings tips
Netgear doesn’t have any reward programs, but it does have a few ways you can go about saving money on your purchases. From coupons and promo codes to discounts and sales, there’s plenty to take advantage of that will keep your wallet happy.
- Watch for Netgear sales: Keep your eyes out for Netgear sales running throughout the year, especially around Christmas & Black Friday. You'll often see product-focused discounts during the year, and savings across the range around key holidays.
- Exclusive Netgear offers: Shopping direct with Netgear gets you access to exclusive Netgear offers you won't find anywhere else. Take a look at their offers to see how much less you can pay for your connectivity devices.
- Sign up for the Netgear newsletter: The Netgear newsletter is one of the best ways to stay informed of product discounts, deals and any upcoming sales. Subscribers will be kept in the know and will often be the first notified of new opportunities to save on Netgear hardware, and new subscribers getting 10% off their next order.
- Choose the right product: Sometimes the best way to save money is to be smart about how you shop. If you’re not familiar with networking hardware, it can be intimidating to look through all of the options available on the Netgear store. Make sure you know exactly what you need before spending money on something too big for your needs. Contact Netgear for help in selecting the right product before you invest.
How to apply your Netgear coupon
If you’re got a Netgear promo code to use for your purchase, you’ll need to apply it before you check out. First, add the items you want to purchase to your cart. On the right hand side of the screen, expand the “Promo Code” option. This will provide you with a field in which you can enter the coupon or promo code details. Apply the code to your cart. If it’s valid, the price will be lowered at which point you can complete the purchase.
Make the most of Netgear savings
If you’re looking to upgrade your network hardware, there’s no need to spend more than you have to. Netgear has a few avenues to explore that offer ways to save money that are open to anyone to explore. The easiest way is to look around for random deals and discounts but if you can’t find one, a coupon or promo code can sometimes be found for the items you want.
Be picky about what you shop for as you can save money by avoiding more expensive products that offer more features than you need. Sales can pop up that can make a big difference on your bottom line but they aren’t always around in a timely manner. To stay in the loop, sign up for the official Netgear newsletter to stay informed of the latest deals, discounts and sales.