CEX under fire for their high next-generation console prices

Are CEX a bunch of scalpers?

Published: 4th December 2020 | Source: CEX | Author: Mark Campbell

CEX under fire for their high next-generation console prices

CEX are a bunch of scalpers. That's the allegation being made by customers of the popular second-hand technology and gaming retailer, who are currently selling PlayStation 5 consoles for over £800 in the UK.

At the time of writing, Sony's PlayStation 5 is listed with an £815 price tag, with the console's cheaper diskless version costing £810. These prices are insane. For context, the standard PS5 (with a disk drive) costs £450 in the UK, while the Diskless version costs £360. For the diskless PS5, CEX is selling their consoles with a 125% markup.

CEX is not a traditional retailer; they buy movies, games and hardware from their customers. CEX is a second-hand store, and they are buying PlayStation 5, Xbox Series X and Xbox Series S consoles from their customers. For a PlayStation 5, CEX will pay around £650 for a boxed console, encouraging existing owners to sell their systems for a quick profit.

In the case of the Xbox Series X, CEX currently sells the system for £690. Like the PlayStation 5, sales of this console are only available in store. Xbox Series S consoles will be sold at their MSRP price, which means that consumers will not make a profit by selling their console to the storefront.

While CEX's actions are completely legal, their inflated next-generation console prices have been criticised by their customers. When many consumers are scrambling to purchase consoles whenever they are available, CEX is purchasing them back to sell at over double their MSRP in some cases. For weeks people have been complaining about console scalpers, and now CEX can be included in their number.


You can join the discussion on CEX being ridiculed for their high next-generation console prices on the OC3D Forums .

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Most Recent Comments

04-12-2020, 07:19:38

KingNosser
I've used them over the years mainly a long time ago for imports and they were always higher prices, but this is different and pretty disgusting to see a retailer doing this it's bad enough ebay allowing it, but yea i can't support this company now unless they have a change of heart and soon. Quote

04-12-2020, 07:49:05

AlienALX
I would mind if they were not paying scalped prices. So tbh? it's just their profit model to me, and not scalping. If they were buying them cheap and charging that much it would be scalping but I guess everything has a value. Quote

04-12-2020, 09:52:00

demonking
worst bit here is that they actually encouraging scalping.
If you want to get a profit quick with no worries of shipping, item not received or seller fees then you can just sell to CEX for a profit.
I would hope that no one buys them from CEX but tbh with the shortage and it being Christmas season I expect they'll shift them easily. Would be amazing though if they ended up having to sell these at a loss Quote

04-12-2020, 09:55:28

Greenback
They are often over priced, I've found things cheaper buying new than buying from them as second hand Quote

04-12-2020, 13:14:36

AngryGoldfish
I've regularly bought brand-new Blu-rays for less than what CEX sells them for used. When I take a Blu-ray in to trade, they'll offer me €5 but stick it on the shelf for €17, when I bought it brand-new for €12. I feel like mooching around their store permanently giving shoppers who don't know any better cheaper alternatives, and not just Amazon. HMV, Zaavi, eBay, Tower Records, Zoom, Hive. Quote
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