A slew of people are reporting that the Starbucks app is completely broken. With too-perfect irony, the thing that is breaking it is an app satisfaction survey …

Multiple users are reporting that the app forces you to complete the survey before you can use the app to do anything radical like, oh, I don’t know, ordering a cup of coffee. The problem is that even after you have completed the survey, it still doesn’t let you in: it just loops back to the survey.

Twitter user found a workaround.

We were able to confirm that this works. So, yep, don’t open the app. Instead, long-press on the app from your Home Screen and then tap Order.

How Starbucks managed to release this update into the wild without spotting this rather fundamental flaw is a complete mystery. And yeah, move the straws back too.

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